Kale Fluharty, director of federal at Liferay, said governing administration businesses seeking to create better digital encounters for users must adopt a system that permits them to update external- and interior-dealing with web sites that comply with mandates like the 21st Century Built-in Digital Practical experience Act.
Fluharty wrote how Liferay implemented the principles of the U.S. Net Design and style Process issued by the General Expert services Administration’s Technologies Transformation Solutions into its platform to aid businesses acquire web sites that endorse self-provider interactions and meet up with the goals of the 21st Century Thought.
“Our analytics part makes it possible for businesses to build viewers segments so they can personalize the working experience of web page site visitors centered on why they use the site and what’s critical to them,” he said.
“We also give a much more sturdy cloud-primarily based analytics providing and the means to take a look at distinctive versions of written content to discover the most effective way to attain the concentrate on audience,” he extra.
Fluharty discussed how Liferay assisted the teams at the rear of Grants.gov and MyNavy Portal modernize the sites employing the company’s open up-resource platform.
“By making sure that electronic interactions and internet sites are not encumbered by legacy systems or back-stop procedures, organizations can hold citizen and employee interactions fairly straightforward and clear-cut,” he mentioned. “As a consequence, they can shift the emphasis to the person experience and what consumers want to achieve.”